Optimizely announces double-digit growth of Welcome following acquisition
Platform has experienced year-over-year growth of over 60% as joint customers capitalise on value of combined solution.
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From Divergence to Convergence: Why Marketing and Customer Service are inseparable
The rules of the game have now completely changed for marketers.
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In the new era of data collection, voice is a potentially untapped pot of gold for marketers
Innovative solutions such as Voice AI will be critical in helping marketers make the most of the data that is readily available in their repositories.
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Leaving content ideation and production solely to the creator is not always the way to go
In this byline, Kenzie shares his insights on the importance of having an overarching marketing strategy for content creator campaigns.
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We see tremendous thought leadership in the region in CX insights
Andy MacMillan, one of the champions of the global CX industry, the founder of UserTesting, a US-listed tech startup that offers video-based human insights to global businesses and the author...
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Overall media spend must be between 1% to 9% of revenue to stay competitive: Nielsen Report
Nielsen’s global ROI Report delivers insights and recommendations for advertisers, agencies and publishers to increase returns on investment in media plans
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Whitepapers
DXPs Need to be Less Complicated
Insights into what the idea …Read More »
Practical Applications of AI to Prioritize for Your DXP
Do you know how Artificial …Read More »
Case Studies
Bringing the Matrix into the real world for cinema enthusiasts
In the exclusive findings, Hivestack …Read More
Hit Reality TV Show The Apprentice: ONE Championship Edition Taps Twilio for Audience Engagement, In-Show Communication, and Social Impact
A suite of versatile Twilio …Read More
Retail therapy amidst the pandemic
How Singapore’s largest mall operator …Read More
How Indonesian fintech BukuWarung is using Twilio to successfully drive customer engagement and build growth
How Indonesian fintech BukuWarung is …Read More