Navigating the pitfalls of AI-driven advertising
By Mathew Ratty, CEO, TrafficGuard | Aug 29, 2023
How do marketers ensure transparency and accountability when decision making is surrendered to AI algorithms?
Read MoreUnifying AI for quality content and marketing success
By Dr Shou-De Lin, Chief Machine Learning Scientist, Appier | Aug 22, 2023
Appier’s focus has long been turning AI into ROI. Here, we leverage its expertise to highlight how GenAI can help businesses when combined with other AI solutions.
Read MoreRegional telcos need to boost hyper-personalization and customer engagement
In a post-pandemic environment of incessant demand for digital connectivity, telcos previously locked in price wars now need a different approach…
Read MoreKnow the four Bs of digital transformation in post-pandemic e-commerce
By Simone Morandi, Growth Markets Commerce Lead, Accenture Song | Aug 3, 2023
Capital-intensive hardware/software upgrades aside, latecomers to digital e-commerce have more challenges to grapple with. Knowing the ‘four Bs’ can help …
Read MoreHow can an effective content supply chain help to deliver on brand promise?
The advent of artificial intelligence (AI) and generative AI is revolutionizing the content creation game.
Read MoreEmpowering Chief Marketing Officers to drive digital value creation at an accelerated pace
By Gonzalo Garcia Villanueva, Chief Marketing Officer at GfK | Jun 9, 2023
For all marketing chiefs, now is the time to act on powerful digital value transformation.
Read MoreHumanising the customer experience to reshape the retail industry
By Yew Hwee Ng, SVP Asia, Zendesk | Jun 9, 2023
Conversational experiences powered by generative AI not only enhance the overall customer service experience, but also help brands shift from a reactive to proactive customer service approach.
Read MoreGauging Brand Strength: Does it have to be at the expense of agility?
By Uri Snyder, Senior Vice President, APAC, Similarweb | May 26, 2023
With consumers now having near-unlimited options, they can jump from brand to brand in the blink of an eye. The key is to focus on trust, which rests on superior...
Read MoreBridging the Known and Unknowns: How AI and Unstructured Data Can Unify and Take your CX to New Heights
By Christoph Jourdan, VP, Growth Markets Solutions Consulting, Sprinklr | May 26, 2023
Using AI, brands can transform unstructured data into actionable, relevant insights to drive business growth, combining organisational data from their business to proactively and appropriately personalise interactions.
Read MoreKeeping the conversation flowing with C-Commerce
By Saurabh Madan, General Manager of SEA, ANZ & Japan, MoEngage | May 19, 2023
The key to making conversational commerce work is to always consider customer needs and preferences.
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Whitepapers
DXPs Need to be Less Complicated
Insights into what the idea …Read More »Practical Applications of AI to Prioritize for Your DXP
Do you know how Artificial …Read More »
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Case Studies
Is going viral a waste of time?
Are viral trends really your …Read MoreDHL elevates logistics excellence with Fusionex
Enhancing the logistics experience with …Read MoreWhitney Museum refigures how to engage audiences with both art and technology
Augmented reality, Zoom, Web 3.0 …Read MoreMalaysia Airlines revamps website for better customer experience
Optimization of the national carrier’s …Read More