Telco startup Gorilla Mobile offers first in Singapore Service-On-Demand mode

Targets PMETs and local, regional and global businesses, and aims to expand to Malaysia, Thailand, Vietnam.

Singapore-based telco startup Gorilla Mobile has started offering a full suite of digital smart solutions tailored for professionals, managers, executives and technicians (PMETs) as well as local and global businesses.

The telco claimed in a statement that the startup is set to revolutionise industry with proprietary SwitchBack feature and first in Singapore Service-On-Demand model. This model provides access to a full suite of services, anytime, without a contract, subscription fees or activation charges. Users pay only for what they use, when they use it, ensuring a fair and modular way of using and paying for mobile services.

Xanne Leo, Founder and CEO, Gorilla Mobile

According to its media statement, Gorilla’s SwitchBack, powered by blockchain technology, enables users to fully ‘switch back’ unused mobile data to offset their bills, purchase or exchange for other in-app services, or simply share it with their co-workers and team members. Unlike other telcos, there is no expiry for unused data. This sets Gorilla Mobile apart from its peers and further demonstrates its commitment to fair mobile solutions, designed with users in mind.

“In today’s world, mobile communication services are an everyday necessity,” Xanne Leo, Gorilla Mobile Founder and CEO said. “With our Service-On-Demand model, we have digitized our services, moving beyond customised or flexible subscriptions. We believe users should have easy access to mobile services anytime, anywhere and pay only for the services they use. This ‘telco-as-a-service’ approach is the first new innovation the industry has seen in a long time.”

Explaining why this telco service could be useful for the marketing community, Leo said, “Remote working is likely to continue post-pandemic. Professionals and businesses in the marketing industry must be given new options to make better use of their mobile data.”

The company said that it has been established with three million US dollars of Seed capital, and is set to raise five million US dollars in Series A funding. The funds will be used to develop its product roadmap and for market expansion across Southeast Asia, with initial rollouts in Malaysia, Thailand and Vietnam. The company will enter Indonesia, the Philippines, Japan, Korea and Taiwan in the longer-term.

Support from M1 and MyRepublic

Gorilla Mobile said that it would lean on M1 as its host Mobile Network Operator, leveraging its wide network coverage, and MyRepublic’s enterprise Operating Support System and Business Support System (OSS/BSS) telecommunications solution and managed services.

According to the telco, customers can sign up for Gorilla Mobile’s Switch25 Mobile plan, which costs S$25, through the Gorilla Mobile website. The plan is available to all Singapore registered companies, Singaporeans, Permanent Residents, EPass, EntrePass and SPass holders aged 21 and above. In the coming months, the company will unveil new services including a Global Roaming Travel Data SIM Card, Digital International Direct Dialing (IDD) and Global Office Telephony solutions.